Privacy Policy

IZZA HR Pty Ltd ("IZZA HR", "we", "us", "our") is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By providing your personal information to us, you consent to its collection, use and disclosure in accordance with this Policy and any other arrangements that apply between you and IZZA HR.

1. Scope

This Privacy Policy applies to personal information collected by IZZA HR in the course of providing HR advisory, consulting, recruitment, membership services and related professional services, including through our website, email communications, phone interactions, online forms, events, webinars and third‑party platforms.

2. What is Personal Information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.

Personal information we may collect includes (but is not limited to):

  • Name, contact details (email address, phone number, postal/street address)

  • Employment details (role, employer, work history)

  • CVs, cover letters, interview notes and recruitment‑related information

  • Information relating to workplace matters (including employee relations or performance information)

  • Identification or verification information where required

  • Client, contractor and referee details

·         Information relating to services you have received from us, requested from us, or discussed with us, including information required to respond to enquiries or deliver those services

·         Other information you choose to provide to us directly or indirectly through your interactions with us

  • Credit card information

  • Website and device information (such as IP address, browser type and usage data)

3. How We Collect Personal Information

We collect personal information in a number of ways, including:

  • Directly from you when you contact us, engage our services, apply for roles, register for events (including webinars), join a membership, or submit information via our website or forms

  • From our clients, where relevant to providing HR, recruitment or advisory services

  • From referees or third parties where you have provided consent or it is reasonably expected

  • Through our website, including cookies and analytics tools

  • Through third‑party platforms and service providers we use to operate our business (such as document management, HR systems or cloud‑based tools)

We only collect personal information that is reasonably necessary for our business activities.

4. Information About Third Parties

If you provide personal information about another individual to us (such as a referee, employee or contact person), you confirm that:

  • You have informed that individual that their information will be shared with IZZA HR

  • You have obtained their consent where required

  • The information is provided in accordance with applicable privacy obligations

5. Purpose of Collection

We collect, hold and use personal information to:

  • Provide HR advisory, consulting and recruitment services

  • Assess candidates and support recruitment and placement activities

  • Communicate with clients, candidates, members and stakeholders

  • Manage client, membership and professional relationships

  • Meet legal, regulatory and contractual obligations

  • Improve our services, systems and business operations

  • Manage internal administration, reporting and records

We do not use personal information for purposes unrelated to our services without consent, unless permitted or required by law.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Clients, where relevant to the services being provided

  • Candidates’ nominated referees (or vice versa)

  • Service providers and contractors who assist us (such as IT, cloud storage, systems or administrative support)

  • Professional advisers, including legal and accounting advisers

  • Regulatory bodies, government agencies or law enforcement authorities where required by law

We take reasonable steps to ensure third parties handle personal information securely and in line with privacy obligations.

7. Sensitive Information

Sensitive information (as defined under the Privacy Act) will only be collected and used where reasonably necessary for our functions and with your consent, unless otherwise permitted or required by law.

8. Direct Marketing

We may use personal information to communicate with you about our services, insights, events or membership offerings that are relevant to your professional interests. You may opt out of receiving these communications at any time by using the unsubscribe option or contacting us directly.

9. Data Security and Storage

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Our security measures include:

  • Use of reputable, secure cloud‑based systems

  • Restricted access to personal information on a need‑to‑know basis

  • Confidentiality obligations for staff and contractors

When personal information is no longer required for legitimate business or legal purposes, we take reasonable steps to securely destroy or de‑identify it.

10. Anonymity and Pseudonymity

Where practicable, you may interact with us anonymously or using a pseudonym. However, this may not be possible when we are required to identify you to provide services or comply with legal obligations.

11. Overseas Disclosure

Some third‑party systems we use may store or process personal information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy requirements.

12. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, out of date, incomplete or misleading.

Requests can be made using the online enquiry form below. We may require verification of identity before processing requests.

13. Complaints

If you think your privacy has been breached, you can contact us. We will respond promptly and investigate your complaint. If our response does not meet your expectations, we will inform you of your next options.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be published on our website.

15. Contact Us

For privacy enquiries, access requests or complaints, please contact us via our online enquiry form.

Last updated: April 2026